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Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees (Business Books)


[PDF.wm06] Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees (Business Books)

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 | #20197 in Books |  McGraw-Hill |  2013-03-26 | Original language:English | PDF # 1 |  9.30 x1.00 x6.20l,1.05 | File type: PDF | 240 pages

 | McGraw-Hill

||2 of 2 people found the following review helpful.| I have always loved to read and hear about the "Disney "business operation"|By Customer|I have always loved to read and hear about the "Disney "business operation", and the way they "do things right". Disney U gave me further insight into their philosophy and their approach to training the wonderful people that make the Disney amusement parks the phenomenal places that they ar|About the Author||DOUG LIPP helped create the first international version of the Disney University, in Japan at Tokyo Disneyland, and then led the training team of the Disney University at the corporate headquarters of The Walt Disney Company, The Walt Di

With a Foreword by Jim Cora, former Chairman of Disneyland International

"A leadership blueprint, applicable in any organization." -- Captain D. Michael Abrashoff, U.S. Navy (Ret.), and author of It's Your Ship

"When I first arrived at The Walt Disney Company, I was surprised to find I had to go back to school--at Disney University! There, I learned the fundamentals of guest service that consistently gave Disney a tremendous advantage in t...

You easily download any file type for your gadget.Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees (Business Books)   |  Doug Lipp. I really enjoyed this book and have already told so many people about it!

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